Frequently Asked Questions
No, for hygiene reasons, opened underwear cannot be returned. It must be in its original, unopened packaging to qualify for a return.
You can return ready-made clothing within 14 days of purchase, provided it is in original condition, unworn, and with all tags attached.
Refunds are typically processed within 7-10 business days once the returned item has been received and inspected.
If you receive a defective item, please contact our customer service immediately with photos and order details. We will arrange a return or exchange at no additional cost.
Yes, if the clothing doesn’t fit, you can return it within 14 days, provided it’s in its original condition, unworn, and with tags attached.
Yes, we offer a satisfaction guarantee for our livestock services. If the service doesn’t meet your expectations, we will work with you to amend it or provide a partial refund, depending on the issue.
If you encounter any issues with our restaurant services, please let us know during your visit, and we will address it immediately. Refunds or discounts may be offered depending on the situation.
Livestock service returns are handled on a case-by-case basis. Please contact our support team to discuss any concerns, and we will guide you through the process.
Unfortunately, returns cannot be processed after the 14-day period for clothing. We recommend initiating the return as soon as possible if needed.
Yes, we offer exchanges for clothing items if the size or style doesn’t suit you, as long as the item is returned in its original condition within 14 days.